1. General Information

Anna is designed to provide general health and wellness information with a focus on supporting individuals managing or preventing chronic conditions such as Type 2 diabetes, obesity, hypertension, and non-alcoholic fatty liver disease (NAFLD). The advice and information offered by Anna are educational in nature and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

• No Diagnostic or Treatment Services: Anna is not a licensed healthcare provider and does not offer medical diagnoses or prescribe treatments. For any specific medical concerns, diagnoses, or treatment plans, please consult your healthcare provider or GP.
• Limitations of AI: Anna uses advanced AI technologies and medical knowledge bases to provide health insights, but her advice should not be relied upon in urgent or critical situations. In case of medical emergencies, please seek immediate care by contacting emergency services.

2. Data Privacy and GDPR Compliance

We are committed to protecting your privacy and personal data. RediCare and Anna are built with privacy as a core principle, and we adhere to the General Data Protection Regulation (GDPR).

• No Personal Data Storage: During your interaction with Anna, we do not store any personally identifiable information (PII), health records, or sensitive medical data. All interactions are anonymised and no personal data is retained in our system.
• Cookies and Usage Data: We may use cookies to personalize your experience on our platform. These cookies collect non-personalized data such as usage patterns to help improve Anna's functionality and enhance your experience. You will be notified about the use of cookies and given the option to consent or decline. If you do not wish to use cookies, you may disable them in your browser settings.
• Your Rights Under GDPR: As a user within the European Union (EU), you have the following rights under GDPR:
  • Right to Access: You have the right to request access to any data we may have collected during your usage (though no personal data is stored).
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of any data that may be linked to your session or interaction with Anna, though no personal data is stored.
  • Right to Restrict Processing: You may object to certain types of data processing, such as cookie usage.
  • Right to Data Portability: If applicable, you have the right to request that any data provided to us be transferred to another data controller.

To exercise any of these rights, or for questions regarding data privacy, please contact us at: info@controldtx.com

3. Test User Responsibilities

As a test user, you are participating in the early stages of Anna's development. Your interactions and feedback will help us improve Anna's capabilities and user experience.

• Testing Feedback: You may be asked to provide feedback on your interactions with Anna, including usability, accuracy, and relevance of responses. This feedback will help refine Anna's performance and ensure future users have a better experience.
• Limitations of Beta Version: Please be aware that Anna is currently in a test phase. While we strive for accuracy, Anna's responses may not always be perfect or fully refined. We welcome your patience and understanding as we continue to improve.

4. Liability

RediCare and Anna's development team aim to provide accurate, useful, and timely information. However, we do not guarantee the accuracy, completeness, or appropriateness of the information provided by Anna. To the fullest extent permitted by law, RediCare is not responsible for any consequences that may arise from the use of Anna's information or suggestions.

• No Medical Liability: RediCare assumes no liability for the health outcomes or actions taken based on interactions with Anna. You are solely responsible for seeking appropriate medical advice from qualified healthcare providers when needed.
• Test Use Risk: As Anna is a test product, you understand and accept that her advice may not be error-free, and using this information is at your own risk. RediCare is not liable for any direct, indirect, or consequential damages related to your participation as a test user.

5. Changes to the Disclaimer

We may update this disclaimer as we refine Anna's capabilities or adjust to new regulations. We will notify you of any significant changes via email or through the platform itself. Continued use of Anna after such updates will be considered acceptance of the revised terms.

By proceeding with Anna, you confirm that you have read, understood, and agreed to this disclaimer. If you do not agree with any part of this disclaimer, we advise you to refrain from using Anna.

For any questions or concerns regarding this disclaimer or your rights as a test user, please contact us at:info@controldtx.com